Contact

Plan the details before you travel

Our team is ready to assist with reservations, arrival questions and any aspect of your resort visit.

Contact

How can we help?

Whether you are planning a room booking, asking about resort facilities or arranging a group visit, the Dorquessianroyalhotel team is available by phone and email. You are also welcome to write to us at 61 Emerson Street, Napier 4110, New Zealand.

Reservations

Room availability, stay preferences and booking conditions. Reach the reservations team directly at reservations@dorquessianroyalhotel.com or by calling +64 6 555 0184.

Guest Services

Property access, facilities, dining bookings and practical visit questions. Our guest services team handles requests before and during your stay.

General Enquiries

Meetings, events, entertainment, gaming information and any other questions not covered above. Use the contact form or reach us by phone or email.

Getting here

Arrival made straightforward

Dorquessianroyalhotel is located at 61 Emerson Street, Napier 4110, New Zealand. Plan your journey in advance and contact guest services if you have specific arrival questions.

By car

Use 61 Emerson Street, Napier as your navigation destination. The guest services team can advise on parking arrangements at the property.

Public transport

Napier has local transport connections. Contact the resort for guidance on the most convenient route to Emerson Street from your point of arrival.

Assistance

Call us on +64 6 555 0184 or email reservations@dorquessianroyalhotel.com if you need help planning your arrival or accessing the property.

Before you arrive

Practical questions, clear answers

Use the information below to plan casino access, dining and your reservation. For anything more specific, the team at Dorquessianroyalhotel is available by phone or email.

Reservations

Use the online booking form to choose your dates and room preferences, or contact the reservations team directly at reservations@dorquessianroyalhotel.com.

Casino access

Casino access is available to guests aged 18 and over. Please carry valid photo identification when visiting the casino floor.

Dining and events

To arrange dining reservations or enquire about event spaces, reach the resort team on +64 6 555 0184 or by email.

FAQ

Plan your visit

How quickly will I receive a reply?

For time-sensitive questions, calling +64 6 555 0184 or emailing reservations@dorquessianroyalhotel.com directly is the fastest route to an answer.

How do I send a booking request?

Select your preferred dates using the availability tool on this site, or contact the reservations team by phone or email to discuss your stay.

Where can I find operating hours?

Current hours for each resort area are available from our guest services team. Contact us directly and we will provide the relevant details.

Can I ask about parking or transport?

Yes. Our guest services team can assist with arrival planning, including parking and local transport options in Napier.

Can I request accessibility information?

Yes. Please describe the features or assistance you require when you get in touch and we will make sure the right information reaches you.

Where are booking terms provided?

Rate, cancellation and payment terms are shared alongside the booking details when you enquire or reserve directly with the team.

Check availability